Think of "Thingy" as an always-on, multimodal conversation A.I agent or digital avatar, acting as a brand ambassador, trained to engage and interact with customers based only on the information you provide it.
Available on Desktop, Smartphone, Tablet.
Thingy is multilingual. Voice, audio and text.
Narrow AI means Thingy learns and talks based only on the information you provide it (data, content, documents, videos, etc.)
Multimodal means Thingy will converse with people using natural language through multiple modes of communication such as text, speech, and video (avatar). As well as documents, and resources you provide it.
Desired Outcome
Examples of measurable outcomes could include MQL/SQL --> CTA --> Book a Meeting --> Provide resources or information, etc.
Acquisition
Onboarding
Retention & Growth
Mapping content to conversational flows and user journeys to ensure logical structuring and seamless navigation.
Segmenting content based on user intent, context, and engagement levels to deliver personalized and relevant responses.
AI generated user journey workflows intelligently drive the user towards a measurable outcome (ex., Book a Meeting).
Our Vision
We envision a world where artificial intelligence transforms user experiences, making them seamless, intuitive, and empowering for individuals and businesses alike.
Join us in shaping the future of interactions.
Thingy is your first-generation Super Agent, designed to give your brand, company, product, and service a dynamic personality using Narrow AI.
Engage your audience through text, speech, images, and videos seamlessly.
Maintain a consistent brand voice and representation across all communication channels.
Switch between different communication modes while maintaining the context of the conversation.
Overall, "Thingy" serves as a valuable tool for customer acquisition by providing personalized, interactive, and timely interactions that drive engagement, build trust, and ultimately convert leads into loyal customers.
Examples:
Engagement and Lead Generation
Product Recommendations and Upselling
Answering Pre-Sales Inquiries
Offering Discounts and Promotions
Lead Qualification and Routing
By leveraging "Thingy" for customer onboarding, businesses can streamline the process, enhance the user experience, and set the stage for long-term customer success and satisfaction. Examples:
Welcome and Introduction
Account Setup Assistance
Product Tour and Orientation
FAQs and Troubleshooting
Training and Educational Resources
Customer Support Inquiries
Using "Thingy" for customer retention and growth involves leveraging its conversational AI capabilities to engage and nurture existing customers, foster loyalty, and drive repeat business.
Examples:
Personalized One-To-Thingy ( 1:1 ) Engagement
Support and Assistance
Exclusive Offers and Rewards
Educational Content and Resources
Cross-Selling, Win-Back or Upselling
Measurable Outcomes: Begin with the End in Mind. Examples of measurable outcomes could include MQL/SQL --> CTA --> Book a Meeting --> Provide resources or information, etc.
Acquisition
Onboarding
Retention & Growth
Content Mapping: Mapping content to conversational flows and user journeys to ensure logical structuring and seamless navigation.
Segmentation: Segmenting content based on user intent, context, and engagement levels to deliver personalized and relevant responses.
Our support team will provide you the information we need, such as high quality videos, to train thingy with the most enhanced accuracy and user experience.
Voice and Video Training: Users can upload high-quality video and audio recordings. 'Thingy' utilizes advanced Natural Language Processing (NLP) algorithms to transcribe and analyze the video and voice data. Benefits of High-Quality Video Training: Through video and voice training, 'Thingy' learns to recognize various accents, tones, speech patterns, gestures and much more, improving its ability to understand and respond to spoken queries effectively.
Higher Quality Input = Higher Quality Output: Enhanced Accuracy. Comprehensive Understanding. Improved UX.
Content, Training, and Customization and the building blocks of 'Thingy.' Here's how it works:
Content: You provide us with your data, documents, and information that represent your brand, products, and services.
Training: We use this content to train 'Thingy' using advanced AI algorithms, teaching it to understand and respond to user inquiries effectively.
Customization: Through tailored training sessions, we ensure that 'Thingy' embodies your brand's voice, personality, and values, making it uniquely yours.
User Interface (UI) and User Experience (UX):"Thingy" boasts an intuitive and user-friendly interface designed to facilitate seamless interactions between users and the AI engine.
Analytics:"Thingy" incorporates robust analytics capabilities to track and analyze user interactions, engagement metrics, and performance indicators.
Launching 'Thingy' and going live with your conversational AI experience is an exciting step. Here's how we make it happen:
Testing and Optimization: Before going live, we conduct rigorous testing to ensure that 'Thingy' operates flawlessly and meets your expectations.
Deployment: Once testing is complete, we deploy 'Thingy' across your chosen communication channels, whether it's your website, mobile app, or other platforms.
Launch Support: Our team provides dedicated launch support, guiding you through the process ensuring a successful deployment of 'Thingy' to your audience.
"Thingy" elevates the customer experience by providing personalized, interactive, and engaging interactions across various channels, catering to user preferences and convenience, leading to higher satisfaction and loyalty.
By guiding users through the sales funnel, offering personalized recommendations, and addressing objections, "Thingy" helps increase conversion rates and drive revenue growth.
Elevate Your Conversations: Bring your CEO, brand ambassador, support, and sales team together in one powerful AI tool. With "Thingy," you can elevate your conversations by offering dynamic and intelligent interactions that go beyond simple chatbots, creating memorable brand experiences. Multimodal = Text, audio, video, etc. As if it were natural human conversation with accessibility.
Cost Savings: transform user engagement. Reduce costs to pennies per interaction compared to traditional chatbot and call center expenses. By automating repetitive tasks and providing efficient customer support, "Thingy" helps reduce operational costs, including customer service expenses and call center overheads.
"Thingy" ensures consistent brand representation across all communication channels, maintaining brand voice, values, and identity, thereby strengthening brand recognition and loyalty. As a Narrow AI that learns exclusively from the data you provide it, Thingy efficiently consolidates complex information, concepts, and interactions in near-real time.
Through AI-driven personalization, "Thingy" tailors interactions based on user preferences, behaviors, and history, delivering relevant and timely content and recommendations.
Learning and Adaptation: "Thingy" continuously learns from user interactions, adapts to changing preferences and trends, and improves its responses over time, ensuring relevance and effectiveness.
With "Thingy," users can access support, information, and assistance anytime, anywhere, providing round-the-clock availability and convenience.
"Thingy" provides valuable data-driven insights and analytics on user interactions, engagement metrics, and performance indicators, empowering informed decision-making and optimizations.
Paul Duffy —
President, CEO, Executive Chairman
Andrew Crow —
Chief Revenue Officer
Mike Curridor —
Chief Customer Success Officer
Pablo Pietropinto —
Chief Product Officer
Juraj Mihalik —
Chief User Experience & Design Officer
Call to Action
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